Coexistence Numbers
Standard Business Verification works for portfolios with coexistence numbers. It verifies the Meta Business Portfolio, not the number, so it can be completed before or after coexistence onboarding.
- Verification is one of Meta's paths to the 2,000 messaging limit. Meta reviews message quality first, so the limit does not always rise right away.
- It does not bring the blue badge: OBA is not granted on coexistence numbers. For a badge, see Meta Verified for Business.
- Fill in the portfolio's Business Info before you start. Meta locks those fields while a review is open, and a blank required field then blocks the business profile step of Embedded Signup until the review ends.
Before You Start
- Active HTTPS website with business details matching portfolio records
- Business email on the same website domain
- Accurate legal or trade name consistency across documents and online presence
- Verification phone (if used) able to receive SMS or calls
Only an authorized representative of the business should upload verification documents.
Standard Flow
- Open Meta Business Suite → Security Center → Start Verification.
- Select your business (or continue with manual document flow if not listed).
- Verify via code (SMS, call, or email) or use the verified domain route.
- Upload legal-name proof and address/phone proof when requested.
- Submit and wait for review.
- Track result in Security Center.
Troubleshooting
Start Verification button is missing
- Portfolio is not yet eligible.
- Required Business Info fields are incomplete.
- WhatsApp setup is still in a limited-access stage.
Verification rejected
- Review the rejection reason in Security Center.
- Open a Meta support case from the rejection card.
- Resubmit with corrected documents that exactly match legal and portfolio details.
Ownership Warning
The Meta Business Portfolio used for verification should be owned by the real business entity that sends messages. Poor ownership hygiene or unrelated user access can increase account risk.