Documentation
Learn how Dualhook works, from initial setup to advanced configuration.
Getting Started
Set up Dualhook and connect your first WhatsApp Business Account in minutes.
WhatsApp Coexistence
How WhatsApp Coexistence mode works and why it matters for teams using both the mobile app and Cloud API.
Webhook Override
How Dualhook uses Meta's Webhook Override to route message webhooks directly to your server.
Embedded Signup
How Dualhook uses Meta's Embedded Signup flow to connect WhatsApp Business Accounts via OAuth.
13-Day Heartbeat Requirement
Why WhatsApp Coexistence requires opening the mobile app every 13 days and how Dualhook helps you stay compliant.
Template Management
Manage WhatsApp message templates with Dualhook: sync, create, edit, duplicate, delete, and upload media.
Health & Quality Monitoring
Monitor your WhatsApp phone number's messaging status and quality rating with Dualhook.
Contacts & BSUID Mapping
Resolve phone numbers to WhatsApp Business System User IDs (BSUIDs) using Meta's /contacts endpoint.
Compliance & Data Retention
Configure data retention, export logs, and understand Dualhook's privacy-first compliance architecture.